For any request that needs immediate attention, please call us directly at 813.282.8246 between 8AM to 5PM Eastern Standard Time Monday through Friday.

If you are paying by purchase order, a copy of the purchase order must also be faxed or emailed to confirm your seat.

If you are paying by check the check must be received at least two weeks prior to the class to confirm your seat.

Training course dates and prices are subject to change. Project Server Support, Inc. reserves the right to adjust class dates up to 20 days prior to the scheduled class start date.

Customer agrees and acknowledges that training will include access to Project Server Support’s proprietary information and technology and that all proprietary information is kept confidential.

Please note: We do not cancel our workshops due to low enrollment and we limit class size to six participants. 

Students may reschedule without penalty up to 15 business days prior to the date of the class.  In the event that a student cancels or reschedules a class between 10 and 15 business days prior to the date of the class, there will be a 50% charge to the customer for the cost of the class. Any cancellations less than 10 business days will result in the customer being charged the full class rate. Any expenses incurred because of the cancellation or rescheduling of a class, such as non-refundable airline tickets, etc. will be the responsibility of the customer. 

In the event that a company or personal credit card is used for payment for training and the student cancels the class between time of registration to 10 and 15 business days, and a refund is desired without rescheduling, there will be an additional  3% cancellation fee charged to the credit card. 

Refund reimbursements will be made within 30 days of cancellation notice.